Joohyun Park

IT Professional &
IT Project Manager

01

Professional
Summary

IT Professional with a proven track record of driving digital transformation in dynamic, fast-paced environments at leading Korean corporations, including Hyundai and Samsung. Expert in orchestrating large-scale projects, implementing advanced security measures, and ensuring robust cybersecurity frameworks. Adept at leveraging cutting-edge AI technologies to streamline operations, enhance productivity, and deliver innovative solutions. Demonstrated ability to lead cross-functional teams, manage complex IT infrastructures, and drive strategic initiatives that align with business objectives.

Key
Achievements:

  • Pandemic Response Leadership: Managed the transition to secured virtual meetings for 5,000+ employees, ensuring Samsung’s business continuity and security during the pandemic.
  • Security Overhaul: Revamped Hyundai INNOCEAN’s security infrastructure with Microsoft M365, Zscaler ZIA, Mimecast, SentinelOne, Digital Guardian, and AIP, achieving SOC 2 compliance.
  • Innovation and Efficiency: Introduced Microsoft Copilot AI, Adobe Firefly AI, and Microsoft Purview, enhancing productivity and data governance.

02

My
Experience

  • January 2023 - Present

    Hyundai INNOCEAN USA

    IT Head of Department

    Responsibilities:

    • Report directly to the CFO, creating annual IT budgets and business plans.
    • Lead and manage the IT Helpdesk, DevOps, IT Security, and IT Project teams.
    • Develop and implement new policies and processes for IT Security and operations.
    • Oversee ongoing and future projects with budgets exceeding $2 million annually.
    • Conduct Head of Department meetings to address IT needs and concerns.
    • Oversee the IT asset lifecycle to minimize unnecessary expenses and optimize company resources.
    • Led vendor selection processes and managed relationships with key vendors to ensure alignment with company objectives and IT requirements.

    Achievements:

    • Successfully managed the ERP migration project.
    • Led the Azure AD Migration and implementation.
    • Led the migration of file servers and cloud data storage project.
    • Executed a network refresh and transitioned from on-premises to cloud infrastructure.
    • Uplifted AV/VC conference room technology.
    • Achieved SOC2 compliance, including the implementation of EDR, MDR, DLP, and SIEM.
  • May 2015 - December 2022

    Samsung Electronics America

    IT Professional

    Responsibilities:

    • Reported directly to the Director, tasked with creating annual IT budgets and business plans.
    • Managed over 20,000 devices, overseeing the IT asset lifecycle to minimize unnecessary expenses and optimize company resources.
    • Conducted daily and weekly project team meetings to ensure project alignment and progress.
    • Provided project progress updates to stakeholders, keeping them informed of developments.
    • Led projects with monthly budgets over $500k, demonstrating the ability to handle significant financial responsibilities.
    • Led vendor selection processes and managed relationships with key vendors to ensure alignment with company objectives and IT requirements.

    Achievements:

    • Enhanced Audio and Visual conferencing systems in conference rooms and executive offices, improving communication capabilities.
    • Transitioned from desk phone VoIP to mobile VoIP using the FMC feature of mobile devices.
    • Upgraded internet data network infrastructure, including Wi-Fi solutions and IoT devices.
    • Developed a VPN solution for Samsung's intranet, encompassing ERP, CRM, and secure virtual meetings during the pandemic.
  • IT Project Manager

    Responsibilities:

    • Collaborated with stakeholders to align project outcomes within the company budget and satisfaction.
    • Organized daily meetings with project teams and vendors to monitor various tasks and maintain project momentum.
    • Led enterprise-level IT project implementations with significant budgets, including over $600,000 for Samsung Electronics America and over $1.2 million for Samsung Research America's Plano, TX office.
    • Determined and integrated project specifications by stakeholders, ensuring cost-effective designs that meet business objectives and requirements in corporate and lab environments.

    Achievements:

    • Implemented 4G LTE and 5G DAS systems for major US carriers like T-Mobile, AT&T, and Verizon.
    • Constructed an acoustic chamber for mobile audio testing.
    • Built a green room studio for video filming and testing.
    • Implemented Audio and Visual conferencing systems in conference rooms and executive offices.
  • Teleco Engineer Lead

    Responsibilities:

    • Led the team responsible for implementing enterprise-level IT telecom projects for Samsung Electronics America across multiple US locations.

    Achievements:

    • Implementation of A/V conferencing systems in conference rooms.
    • Telephony system upgrade from Avaya and Cisco to Samsung products.
  • March 2012 - May 2015

    Samsung SDS America

    Network Engineer

    Responsibilities:

    • Managed datacenter network and system hardware implementation and maintenance.
    • Managed Cisco and Arista firewalls, switches, and routers.
    • Supported network issue tickets and VPN connections for clients.

    Achievements:

    • Led the development and implementation of the AAA Tacacs+ security protocol server for network system authentication.
    • Coordinated wireless and wired intranet hardware installation and configuration for global CES convention events.
    • Involved in WAN Accelerator integration for new locations and supported VPN system upgrade projects.
  • System Analyst

    Responsibilities:

    • Conducted 3G and 4G LTE mobile simulation testing and submitted results to Samsung Mobile.
    • Provided IT support, including laptops, desktops, servers, network, printers, and Microsoft product support.
    • Managed internal and external network and On-Premises Active Directory.
    • Managed onboarding and offboarding lifecycle and equipment for employees.

    Achievements:

    • Participated in data server migration to NetApp.
    • Supported the upgrade of end-of-life network equipment projects.

03

My
Projects